What Happens During an Elevator Modernization?

A Step-by-Step Guide for Building Owners

Elevator modernization is one of the most important, and most misunderstood, capital upgrades in a building. Owners often know their equipment is aging, unreliable, or failing inspection, but they’re unsure what modernization actually involves, how long it takes, or what tenants will experience.

If you’ve ever wondered what really happens behind the scenes, our guide will walk you through the elevator modernization process step by step, from first evaluation to final inspection.

What Is Elevator Modernization?

Elevator modernization is the process of upgrading or replacing outdated elevator components to improve safety, reliability, code compliance, ride quality, and long-term serviceability.

Modernization can range from targeted upgrades (like a new controller) to a full system overhaul. The right scope depends on your elevator’s age, condition, and performance history, as well as your building’s needs and limitations.

Why Building Owners Choose to Modernize

Most modernization projects are driven by one or more of the following issues:

• Frequent breakdowns and service calls
• Difficulty finding parts for obsolete equipment
• Failed inspections or code compliance concerns
• Long wait times or poor ride performance
• Tenant complaints
• Rising maintenance costs

Modernization is not just about fixing what’s broken; it’s about extending the useful life of your elevator system, while improving safety and reliability.

What Building Owners Gain from Modernization

When completed, modernization delivers the following benefits:

• Improved reliability and fewer breakdowns
• Easier access to replacement parts
• Enhanced safety and code compliance
• Better ride quality and performance
• Updated cab appearance
• Lower long-term maintenance risk

Most importantly, modernization gives owners predictability, with fewer emergency repairs and more control over operating costs.

The Elevator Modernization Process: Step by Step

Here’s our detailed guide to the elevator modernization process, so you can understand every step of the process:

Step 1: System Evaluation & Condition Survey

Every modernization starts with a detailed assessment. During this step, an elevator contractor will inspect:

• Controller and electrical systems
• Door operators and mechanical components
• Fixtures and cab interiors
• Safety devices and code compliance items
• Machine room and hoistway conditions

They’ll review maintenance history, shutdown frequency, and part availability to determine which components should be upgraded vs. replaced.

Outcome: A modernization proposal outlining scope, priorities, and budget options.

Step 2: Engineering & Project Planning

Once the scope is approved, the project moves into the planning phase, which includes:

• Engineering design for new equipment
• Code compliance review (ASME A17.1 and local Illinois/Chicago requirements)
• Scheduling to minimize building disruption
• Ordering long-lead components

At this stage, owners receive a project timeline, typically ranging from several weeks to a few months depending on scope and number of elevators.

Outcome: Finalized project plan, with costs and an installation schedule.

Step 3: Permits & Pre-Construction Preparation

Before work begins, required permits must be secured; this may involve:

• Submitting plans to the authority having jurisdiction
• Coordinating inspection requirements
• Scheduling shutdown windows

Your contractor will also coordinate with building management as needed to notify tenants, plan elevator downtime, and ensure safe work areas

Outcome: Elevator modernization work is approved and ready to begin.

Step 4: Elevator Shutdown & Equipment Removal

Modernization requires taking the elevator out of service, so technicians can begin removing outdated components, such as:

• Old controllers and relay panels
• Door operators and door equipment
• Signal fixtures and wiring
• Obsolete safety devices

Crews work in the machine room, hoistway, pit, and inside the cab during this step. This means building owners and tenants will experience noticeable construction activity and temporary service reduction, especially in single-elevator buildings.

Step 5: Installation of New Equipment

This is where the transformation happens and new components are installed, such as:

• Microprocessor-based controllers for improved reliability
• New door operators for smoother, faster door performance
• Updated wiring and traveling cables
• Modern fixtures, buttons, and indicators
• Code-required safety upgrades

During this step, all equipment is installed to meet current safety standards and manufacturer specifications.

Outcome: The elevator has a modern control and operating system in place.

Step 6: Cab & Interior Upgrades (If Included)

Many modernization projects also include aesthetic improvements, which come in the final phase of the project. These types of upgrades can involve:

• New wall panels and finishes
• Updated lighting systems (often LED)
• New ceilings and handrails
• Flooring replacement
• New operating panels and displays

While simply cosmetic, these upgrades improve tenant perception and property value.

Step 7: Testing & Adjustments

Before the elevator can return to service, extensive testing is required. To ensure the finished product is working as expected, technicians perform:

• Door operation adjustments
• Ride quality and leveling checks
• Speed and stopping accuracy tests
• Safety circuit verification

The goal is to ensure the system operates smoothly, reliably, and in full compliance with code.

Step 8: Safety Testing & Final Inspection

Modernized elevators must pass required safety tests and inspections before being placed back into service. This may include:

• Category testing as required by code
• Witnessed inspections by the authority having jurisdiction
• Documentation review

Only after passing inspection can the elevator legally return to operation.

Outcome: The elevator is approved, compliant, and back in service!

Step 9: Turnover, Training, & Ongoing Maintenance

After completion, the elevator contractor provides the building owner with documentation for new equipment, maintenance recommendations, and warranty information.

Most importantly, modernized elevators require regular preventive maintenance to protect your investment and maximize lifespan, so once the turnover process happens, be sure to set up an ongoing maintenance program for your elevator too.

How Long Does the Elevator Modernization Process Take?

Timelines vary depending on scope and building type, but a single elevator modernization typically takes several weeks from shutdown to completion. Multi-elevator buildings may have projects phased to keep some cars in service during this period.

Overall the shutdown period will be worth the potential inconvenience, and planning helps reduce tenant disruption and maintain accessibility until the project is completed.

Work With Experts Who Know the Elevator Modernization Process

A successful modernization depends on detailed planning, code knowledge, and experienced technicians who understand both older equipment and modern systems, which means choosing the right elevator company is pivotal to your modernization project running smoothly.

Chicago Elevator manages modernization projects from initial evaluation through final inspection, ensuring work is code-compliant, well-coordinated, and built for long-term performance.

Remember: if your elevators are aging, unreliable, or facing increasing violations, modernization may be the most cost-effective long-term solution.

Ready to Explore Elevator Modernization for Your Building?

We can evaluate your current system, explain your options clearly, and provide a step-by-step modernization plan tailored to your property, so you can understand the best approach and timeline for your building’s needs.

Schedule a modernization assessment today and get expert guidance you can trust!