Elevator Frequently Asked Questions

Most elevators should receive professional maintenance at least monthly. High-traffic buildings may require more frequent visits. Regular service helps prevent breakdowns, extends equipment life, and ensures code compliance.

Chicago Elevator provides customized preventive maintenance programs designed around your building’s usage and equipment type.

In Chicago and throughout Illinois, elevators must undergo annual safety inspections, along with additional periodic tests (such as Category 1 and Category 5 tests), depending on the equipment type. If violations are found, corrections and reinspection are required.

Chicago Elevator helps building owners prepare for inspections and handle elevator violation corrections quickly.

Elevators are generally required in Chicago buildings that exceed a certain height or number of stories, as well as in properties that must meet accessibility standards. Requirements vary depending on building use, occupancy type, and local codes.

Chicago Elevator can review your project plans and help determine compliance through our elevator consulting and installation services.

Elevator costs vary widely depending on type, size, building conditions, and scope. A simple low-rise installation costs far less than a high-rise system with advanced controls. Modernization and repair costs also depend on how much equipment must be replaced. Chicago Elevator provides detailed proposals after evaluating your building and goals. Request a quote for your project now.

The best elevator company is one that combines licensed technicians, code expertise, fast response times, and long-term service support. For Chicago-area properties, working with a contractor that understands local inspection requirements and building types is especially important. Chicago Elevator focuses exclusively on elevator service, repair, modernization, and compliance throughout the region, making us one of the best elevator companies to choose.

Several global manufacturers produce high-quality elevator equipment, but the “best” choice depends on your building’s size, usage, and budget. Just as important as the manufacturer is the contractor who installs and maintains the system. Chicago Elevator works with a range of trusted equipment providers to offer installation services, and supports elevator functioning long term with expert maintenance and modernization services long term. Explore our full range of services.

Chicago has tens of thousands of elevators operating across high-rises, hospitals, offices, residential buildings, and transit facilities. Due to the city’s density and vertical construction, elevator safety and maintenance is taken seriously, with strict inspection and compliance requirements. Chicago Elevator works with properties throughout the region to keep elevators safe and reliable.

Elevator installation costs depend on whether the elevator is for a low-rise, mid-rise, or high-rise building, and whether construction is new or a retrofit. Structural work, electrical upgrades, and finishes can all also affect pricing. Chicago Elevator evaluates each installation project individually to provide accurate estimates based on our 50+ years of experience.

If you have questions about how much your project may cost, get in touch with our team to request a quote.

A commercial elevator installation can take several months from planning and permitting through final inspection. Construction timelines, equipment lead times, and building conditions all play a role. Chicago Elevator manages the full process to keep elevator installation projects on schedule and code-compliant. Read more about our installation services.

Maintenance costs depend on the elevator’s age, type, usage, and condition. Older or high-traffic elevators may require more frequent service and parts replacement. Chicago Elevator offers flexible elevator maintenance agreements designed to control costs while keeping systems reliable. Explore our elevator maintenance services to learn more.

Most maintenance agreements run one to five years, depending on service level and building needs. Longer agreements can offer pricing stability and consistent service.

At Chicago Elevator, we customize maintenance contracts to match your equipment and budget. Find out more about our maintenance services and get in touch to discuss your needs.

Many elevators are serviced 12 times per year (monthly), though some buildings require more frequent visits based on traffic and equipment type. Chicago Elevator can recommend the right schedule for preventive maintenance services if you’re looking to establish a reliable maintenance program.

An elevator maintenance agreement is a service contract covering routine inspections, lubrication, adjustments, and minor repairs to keep equipment operating safely and reliably. It helps reduce unexpected breakdowns and ensures compliance with inspection requirements. Learn more about Chicago Elevator’s maintenance programs.

Elevator modernization is the process of upgrading outdated components like controllers, door operators, wiring, and fixtures to improve safety, reliability, and code compliance. It extends the life of the elevator system and often improves ride quality and appearance. Read our step-by-step guide to the elevator modernization process for more information.

If you’re looking for modernization services, Chicago Elevator specializes in elevator modernization projects across Chicago-area buildings.

A single elevator modernization typically takes several weeks, depending on scope. Larger buildings with multiple elevators often phase work to keep some cars running. Chicago Elevator carefully plans modernization projects to minimize disruption to tenants. Get in touch if you’d like to discuss your project and desired timeline.

Elevator repair times vary depending on the issue. Minor adjustments may be completed the same day, while major component replacements can take longer if parts must be ordered. Chicago Elevator provides prompt diagnostics and fast response through our elevator repair services to reduce downtime and restore safe operation quickly.